Security
Security by default
Hotels run on trust. WeBee runs on the security posture that earns it — encryption in transit and at rest, least-privilege access, continuous monitoring, and a 24/7 incident-response practice.
How we protect your data
Encryption everywhere
All data in transit is encrypted via TLS 1.2 or higher. All guest and operational data at rest is encrypted using AES-256. Database backups encrypted with separate keys.
Role-based access control
Staff access scoped by hotel, role, and department. Owners get portfolio-level views; front-desk only sees today's arrivals; housekeeping only sees their floors. Principle of least privilege.
Audit logging
Every guest record access, every config change, every admin action is logged with user, IP, and timestamp. Logs retained for compliance and forensic review.
Infrastructure
Hosted on enterprise-grade cloud infrastructure (AWS-class) with VPC isolation, automated backups, and multi-region failover for tier-1 customers.
Pen testing & vulnerability scanning
Annual third-party penetration tests. Continuous automated vulnerability scanning. Critical CVEs patched within 24 hours of disclosure; high-severity within 7 days.
Incident response
Documented incident-response playbook. On-call engineering rotation 24/7. Customers notified within 72 hours of any confirmed breach involving their data.
Report a vulnerability
Security researchers: if you've found a vulnerability in WeBee, please email security@getwebee.com with details. We respond to all reports within 48 hours and coordinate disclosure with you. We do not pursue legal action against good-faith researchers.
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