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Security

Security by default

Hotels run on trust. WeBee runs on the security posture that earns it — encryption in transit and at rest, least-privilege access, continuous monitoring, and a 24/7 incident-response practice.

How we protect your data

Encryption everywhere

All data in transit is encrypted via TLS 1.2 or higher. All guest and operational data at rest is encrypted using AES-256. Database backups encrypted with separate keys.

Role-based access control

Staff access scoped by hotel, role, and department. Owners get portfolio-level views; front-desk only sees today's arrivals; housekeeping only sees their floors. Principle of least privilege.

Audit logging

Every guest record access, every config change, every admin action is logged with user, IP, and timestamp. Logs retained for compliance and forensic review.

Infrastructure

Hosted on enterprise-grade cloud infrastructure (AWS-class) with VPC isolation, automated backups, and multi-region failover for tier-1 customers.

Pen testing & vulnerability scanning

Annual third-party penetration tests. Continuous automated vulnerability scanning. Critical CVEs patched within 24 hours of disclosure; high-severity within 7 days.

Incident response

Documented incident-response playbook. On-call engineering rotation 24/7. Customers notified within 72 hours of any confirmed breach involving their data.

Report a vulnerability

Security researchers: if you've found a vulnerability in WeBee, please email security@getwebee.com with details. We respond to all reports within 48 hours and coordinate disclosure with you. We do not pursue legal action against good-faith researchers.

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