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WeBee Reply

Reply to any guest, in any language

Paste a review or message → a warm, on-brand reply in seconds.

Try:

How WeBee Reply works

SJ

Sarah J.

“The room was clean but check-in took too long.”

Guest review / message

WeBee
Reply

Detects language Reads sentiment Your brand voice

Reply ready

On brand
Sentiment: MixedLanguage: EnglishTone: Warm

“Thank you, Sarah — we're glad the room was spotless, and we're sorry check-in ran long. We're rolling out mobile check-in for faster arrivals…”

Saves time On-brand & consistent Better guest experience

Questions, answered

How is this different from just using ChatGPT?
It's tuned for hotel guest relations, it learns your hotel from your website so every reply sounds like you, it reads the sentiment and adopts the right posture automatically, and it replies in the guest's own language plus English — no prompt-writing each time.
Does it reply in the guest's language?
Yes. By default it detects the language the review or message was written in and replies in that language, and always gives you an English version too.
Is my hotel's information stored?
Your brand voice is saved in your browser. The review text is sent to generate the reply and is not stored by us.
Can I use it for OTA and WhatsApp messages, not just reviews?
Yes — switch to 'Guest message' mode for replies to Booking.com, WhatsApp, Instagram DMs and email enquiries.
Is it free to try, and what does it cost?
It's free to try: 3 replies with no sign-up, then 25 more free after a one-time email sign-in. Need higher volume or the advanced version? Just talk to our team or book a demo — no setup fees.
Need more replies than the free allowance?
Just leave your email in the tool or book a demo — our team will top up your credits and show you the advanced version. There's nothing to buy online.
What's the difference between standard and advanced AI?
The free version uses our fast standard model and writes warm, on-brand replies. The advanced version uses a stronger model for more nuanced, natural responses — best for hotels that want the highest quality or handle a large volume. Ask our team about the advanced version.