EaSee
Hotel Operations Software — Without the Complexity
Create, assign, track and close every service request —
from one simple platform.
EaSee unifies front office, housekeeping, maintenance, F&B and concierge in one staff app — the power of an enterprise operations platform, with the UI of a modern smartphone app.
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Everything your team needs to run the day
Solve 90% of daily operations — without the enterprise overhead
Open a task in seconds
Any staff member logs a request or issue from their phone — no training required.
Assign to the right team
Route each task to the right department or person, automatically or by hand.
Add photos & details
Attach a photo and notes so the job gets done right the first time.
Track open & delayed tasks
See what's open, what's overdue and what's done — live, across every team.
Reminders & escalations
Nothing slips through the cracks — overdue tasks escalate automatically.
Manager visibility
Dashboards and reporting give managers full visibility over daily operations.
For hotels that don't need a heavy enterprise system, EaSee is a simpler, faster and more affordable way to manage daily operations — live in 2–4 weeks, with staff trained in under an hour.
One Perfectly Synced Team
You can hand EaSee to any team member on any device and they're ready to go. Be responsive to guest requests and ahead of preventative maintenance.
EaSee brings task management and accountability to all teams, from housekeeping and maintenance to the front desk and concierge.
Learn HowInsights Drive Improvement
Manage your team with clear insights. Spot patterns and take action before a bottleneck turns into a problem.
The EaSee dashboard brings transparency to operations.
Learn How
Staff Productivity
Lower Labor Costs
Guest Satisfaction
Smart Insights
How Does EaSee Work?
Guest Messaging
Status updates are visible to all staff and, with the WeBee Suite app, to guests.
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Automated Escalations
Time limits and custom settings escalate requests in line with your service standards.
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Quick answers
- EaSee is a Hotel Operations Platform — unifying front office, housekeeping, maintenance, F&B, and concierge teams in a single staff app. Real-time guest-request routing, multilingual messaging across 249 languages, supervision and reporting built in. Used by 220+ hotels across 26 countries.
- Inbound guest messages are auto-translated into the staff member's working language; outbound staff replies are translated back into the guest's preferred language. Real-time, both directions. Front office in Istanbul answers a guest from Tokyo in Turkish; the guest reads the reply in Japanese. No language barrier, no copy-paste into Google Translate.
- No. EaSee integrates with your PMS (Oracle Opera, Mews, Cloudbeds, eZee, Elektra, Sedna Cloud, RMOS, ATOZ, Comsys and others) to pull room + reservation + guest profile context into staff workflows. It replaces the 4–5 disconnected tools your teams use today (radios, chat groups, paper request slips, spreadsheets), not the PMS.
- Typically 2–4 weeks per property. Standard onboarding covers role configuration, PMS integration, staff training, and shadow-mode runtime before full cutover. Multi-property rollouts run in parallel — 10+ properties in a quarter is normal.
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EaSee vs HotSOS — implementation time, pricing model, multilingual capability compared side-by-side →Try EaSee
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