EaSee
Empower Your Hotel's Back of House
Create, assign, track and close every service request —
from one simple platform.
EaSee is the operations platform your team will learn in seconds and want to use for everything. Boosting team performance and guest experience.
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What is EaSee?
EaSee is the hotel operations platform to manage housekeeping, maintenance, front office, and guest service requests in a single mobile app.
When used with our other products, like WeBee Suite, it can even receive guest requests directly and share information about the guest with WeBee Upsell.
Related products
Everything your team needs to run the day
Solve 90% of daily operations — without the enterprise overhead
Open a task in seconds
Any staff member logs a request or issue from their phone — no training required.
Assign to the right team
Route each task to the right department or person, automatically or by hand.
Add photos & details
Attach a photo and notes so the job gets done right the first time.
Track open & delayed tasks
See what's open, what's overdue and what's done — live, across every team.
Reminders & escalations
Nothing slips through the cracks — overdue tasks escalate automatically.
Manager visibility
Dashboards and reporting give managers full visibility over daily operations.
For hotels that don't need a heavy enterprise system, EaSee is a simpler, faster and more affordable way to manage daily operations — live in 2–4 weeks, with staff trained in under an hour.
One Perfectly Synced Team
You can hand EaSee to any team member on any device and they're ready to go. Be responsive to guest requests and ahead of preventative maintenance.
EaSee brings task management and accountability to all teams, from housekeeping and maintenance to the front desk and concierge.
Learn HowInsights Drive Improvement
Manage your team with clear insights. Spot patterns and take action before a bottleneck turns into a problem.
The EaSee dashboard brings transparency to operations.
Learn How
How Does EaSee Work?
All requests, in one modern interface. Create, assign, track and close every task from any device.
See EaSee in action
A short interactive tour — the operations app in a live shift.
Quick answers
- EaSee is a Hotel Operations Platform you can run from any device. It unifies front office, housekeeping, maintenance, F&B, and concierge teams in a single app. Real-time guest-request routing, multilingual messaging across 249 languages, supervision and reporting built in. Used by 220+ hotels across 26 countries.
- Inbound guest messages are auto-translated into the staff member's working language; outbound staff replies are translated back into the guest's preferred language. Real-time, both directions. That means front office in New York answers a guest from Madrid in English; the guest reads the reply in Spanish. No language barrier, no copy-paste into Google Translate.
- No. EaSee integrates with your PMS (Oracle Opera, Mews, Cloudbeds, eZee, Elektra, Sedna Cloud, RMOS, ATOZ, Comsys and others) to pull room, reservation, and guest profile context into staff workflows. It replaces the 4–5 disconnected tools your team uses today (radios, chat groups, paper request slips, spreadsheets), not the PMS.
- Typically 2–4 weeks per property.
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