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WeBee Suite

WeBee Suite

A Complete Solution of Fully Automated Features

WeBee is the complete solution that elevates the guest experience while simplifying the daily workflow and enable hoteliers to create effective marketing campaigns.

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WeBee Suite

A Must-Have Platform

Non-Room Revenues

Boost

Non-Room Revenues

More than 30% of guest interactions are potential revenue opportunities. Show and promote your services easily. Increase your extra revenues effortlessly.

Your Positive Reviews

Increase

Your Positive Reviews

Send mid-stay and post-stay surveys to your guests. Learn about their journey and make them happy guests before they leave your hotel with bad memories.

Workload

Reduce

Workload

One system to manage all guest communication means a simplified workload. Improves your services to excellence standards.

WeBee Mobile App

Branded white-label guest app — iOS + Android

A simple and intuitive hotel app that facilitates a contactless and convenient experience. WeBee enables hoteliers to connect with their guests and meet their needs & requests through its mobile app.

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WeBee Mobile App

Staff App

Remove the boundaries

With Staff App hoteliers are able to engage with their guests easily and keep everything clear and concise. When your guests make requests through WeBee iOS & Android app your staff views them in real-time without a language barrier through the Staff App.

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Staff App

Guest Engagement Platform

Targeted & Automated Communication

Create better targeted & automated campaigns, conduct surveys and always keep unsatisfied guests in check with WeBee's advanced marketing tools.

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Guest Engagement Platform

Content Management System

Design the guest experience you like

Customize and manage the content of your hotel's mobile app through our user-friendly dashboard.

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Content Management System

Real outcomes, real hotels

What a single Suite-powered offer can earn

Both numbers below come from hotels running WeBee Suite. The push channel inside Suite's Guest Engagement Platform delivered each result — a single recurring offer in one case, a single message in the other. The model compounds when you stack offers across F&B, spa, transfers, and on-property experiences.

Case I — 210-room city hotel

$326,000 / year

A single push notification: "Don't forget to reserve your breakfast." Continental breakfast offered at $19 instead of $27 walk-in. The hotel captured $326,000 in incremental annual revenue from ONE recurring offer.

Case II — 600-room resort

$69,000 from one push

A single push to past guests: "Book now with 10% discount, app users only, minimum 2 nights." 136 guests engaged, 92 booked future stays — a 67% conversion rate. $69,000 in incremental revenue from ONE message.

Want to forecast your own number? The ROI Calculator uses your rooms, ADR, occupancy, and selected services to project Year-1 incremental revenue and a 5-year cumulative.

Service Recovery

Fix problems before they become bad reviews

Suite's in-stay micro-surveys surface guest frustration while the guest is still on property. A low score becomes an instant staff alert — so your team recovers the issue before checkout, and protects the review scores that drive your ADR.

See it across the guest journey →
  • Detect

    In-stay micro-surveys catch frustration in real time.

  • Alert

    A low score routes to the right team as an actionable task.

  • Recover

    Resolve it before checkout — turn a would-be 1-star into a 5-star.

The full guest journey

Five stages, one platform

WeBee Suite covers every moment of the guest lifecycle — from the first booking touchpoint all the way through post-stay loyalty. One platform, one app, one staff inbox.

  1. Stage 1

    Pre-arrival

    Before the guest arrives

    • Mobile direct booking
    • Pre-arrival check-in
    • Room preferences + allergens + special occasions (honeymoon, anniversary)
    • Hotel transfer request
  2. Stage 2

    On-arrival

    The first 15 minutes

    • Frictionless mobile check-in
    • Mobile key — skip the front desk queue
    • Personalized welcome push notification
    • Branded app onboarding (no registration required — auto-signed via WeBee PASS QR)
  3. Stage 3

    Stay

    Every in-stay moment

    • Order food to the room + à la carte reservations
    • Spa, golf, water sports, yacht bookings
    • Room upgrades + late check-out
    • Push offers + pop-ups + concierge messaging
    • AI agent — 24/7, 249 languages
    • 3D maps + 3D room walkthroughs
    • Sustainability "Go Green" voucher
  4. Stage 4

    Check-out

    The departure moment

    • Mobile check-out
    • Folio check + in-app approval
    • Departure assistance
    • Optional paid late check-out
  5. Stage 5

    After check-out

    Post-stay loyalty + return

    • Post-stay micro-survey
    • Auto-routing of 5-star guests to TripAdvisor / Booking.com
    • Service-recovery outreach for unhappy guests
    • Re-engagement push offers for the next direct booking

Quick answers

WeBee Suite is a guest engagement platform combining a branded white-label mobile app, in-app messaging, mid-stay + post-stay surveys, push offers, and a content management system. Used by 220+ hotels across 26 countries; deployed properties average 4.8 Tripadvisor and 9.4 Booking.com guest ratings.

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