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Revenue Manager · GM

Hotel Revenue Leakage Calculator

Most hotels quietly lose revenue they never see — in-stay purchases never offered, and rate they could charge with a stronger reputation. Size yours in 30 seconds. Every assumption is yours to change.

Your property

Assumptions

Conservative defaults — adjust to your reality.

Ceiling reflects a Cornell University finding: a one-point review-score gain can support up to an 11.2% ADR increase without losing occupancy.

Estimated annual opportunity

$319,302

Across 39,420 occupied room-nights a year.

In-stay upsell

$106,434

Captured at the right moment, on the guest's phone.

Reputation / ADR

$212,868

From fixing friction before it becomes a bad review.

WeBee turns this opportunity into captured revenue.

WeBee Upsell surfaces the right offer at the right moment; in-stay micro-surveys catch unhappy guests before they post. See it on your numbers.

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Disclaimer: This estimate is based on average results across WeBee hotels. Your property's results may be higher or lower — WeBee does not guarantee any specific outcome. Actual results depend on active hotel involvement and market conditions.

Questions, answered

What is hotel revenue leakage?
Revenue leakage is the income a hotel never captures — in-stay purchases guests would have made if asked at the right moment, and rate it could have charged with a stronger reputation. It rarely shows up as a line item, which is why it's so easy to ignore.
How is the in-stay opportunity calculated?
Occupied room-nights (rooms × 365 × occupancy) × the share of guests who add an in-stay purchase × the average value of that purchase. You can adjust every assumption to match your property.
Where does the 11.2% reputation figure come from?
A Cornell University study found that a one-point increase in a hotel's review score can support up to an 11.2% increase in average daily rate without losing occupancy. We default to a conservative figure and let you dial it up to that ceiling.
Is this a guaranteed number?
No — it's a transparent model to size the opportunity, not a promise. The point is to show that small, well-timed improvements compound into real money across a year.

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