WeBee Insta
The AI assistant that turns social conversations into room sales
Your future guests are already on Instagram, WhatsApp, Facebook, Telegram, and Apple Messages — asking about availability, room types, and prices. WeBee Insta is the AI agent that answers them, in any language, in seconds, with your hotel's voice — and books the room directly with you.
Live on every channel your guests already use
One AI agent, five channels. Guests message you wherever they already are — your team manages one inbox, not five.
DM replies, story reactions, comment responses.
Booking enquiries and pre-arrival questions, in the channel guests already use.
Messenger conversations + page comments, answered in seconds.
Telegram
International travelers and APAC guest segments who default to Telegram.
Apple Messages
iMessage Business surface for guests inside the Apple ecosystem.
What the agent does
Built on the same AI engine that powers the in-app concierge inside WeBee Suite — extended to every public channel guests reach you on before they book.
Always online, always available
The AI agent answers immediately, 24/7, with no off-hours queue. Replies to all guests simultaneously — no concurrency limits.
Replies in 249 languages
Guests message in their language. The agent responds in theirs — and translates the conversation for your staff if it escalates.
Trained on your hotel
We ingest your property's facts, services, policies, restaurants, room types, and FAQs. The agent answers from YOUR hotel's knowledge, not generic LLM hallucinations.
Adapts to your brand tone
Formal for luxury, warm and casual for boutique, efficient for business. We calibrate the agent's voice to your brand book during onboarding.
Converts conversations into bookings
Pricing questions, availability checks, room type recommendations — the agent can carry the conversation all the way to a confirmed direct booking, bypassing OTAs.
Hands off to your team when it matters
Complex requests, complaints, VIP guests, or anything the agent flags as out-of-scope get routed instantly to a real staff member — with the full conversation context attached.
How Insta fits with the rest of WeBee
WeBee Insta is rolling out in tranches to qualified hotels — both existing WeBee customers and new properties. The AI engine itself is already in production inside WeBee Suite; what we're enabling under early access is the public-channel surface — Instagram, WhatsApp, Facebook, Telegram, and Apple Messages — so guests can reach the same agent on the platforms they already use.
To join the early-access cohort for your hotel, email info@getwebee.com with your property details, the channels you want enabled first, and a contact for follow-up. We'll respond within one business day with availability and a scoping call invite.
We share pricing as a custom proposal after the scoping call — once we understand your property, guest volume, and the channels you want to activate first. Early-access cohort members get preferred terms locked in for the initial contract period.
Quick answers
- WeBee Insta is an AI agent that lives across Instagram, WhatsApp, Facebook, Telegram, and Apple Messages. It answers prospective-guest enquiries in 249 languages in seconds, trained on the hotel's own facts and brand tone, and can carry the conversation to a confirmed room booking.
- Five today: Instagram DM, WhatsApp, Facebook Messenger + page comments, Telegram, and Apple Messages for Business. One AI agent across all five — your team manages a single inbox instead of five.
- Insta is trained on YOUR hotel's facts (room types, rates, services, policies, FAQs) — not generic LLM hallucinations. It adapts to your brand tone (formal for luxury, warm for boutique) and hands off to a human staff member with full conversation context when complaints, VIPs, or complex bookings appear.
- Insta is in early access. We share pricing as a custom proposal after a short scoping call to understand your property, your guest volume, and which of the five channels you want activated first. Email info@getwebee.com with your property details to start the conversation — we respond within one business day.
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