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For Front Office

WeBee for Front Office Teams

Your front desk shouldn't be a call center. WeBee moves routine requests (towels, late checkout, restaurant booking) to the guest's phone — your team focuses on the human moments.

Swissotel The Bosphorus

"Our priority was catching dissatisfied guests before checkout. WeBee gave us a single platform for all guest interactions, and we became a reference for our sister hotels in a few months."

Süleyman Kuruçay

Front Desk Manager

Why this matters

Phone calls for everything

10pm calls for extra towels. 2am calls for a wake-up. Your front desk drowns.

Language barriers

Half your guests don't speak the local language. Front desk struggles, guest gets frustrated.

Lost requests

Verbal handoff between shifts means requests fall through the cracks.

How WeBee solves it

Mobile check-in + digital key

Guests skip the queue. Your team welcomes them, doesn't process them.

110+ language translation

Guest types in their language, you read it in yours. Real-time, bidirectional.

Staff App task routing

Every request lands as a tracked task. Auto-routed by department, with SLA timers.

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