Hotel platform · 220+ hotels · 26 countries
The hotel platform built to streamline operations, elevate the guest experience, and drive revenue.
From the first social DM to the post-stay review, WeBee connects guests, staff and revenue on one platform — the modern alternative to all-in-one legacy suites that take months to roll out. Start with one product, see results fast, and grow.
Chosen By The Industry Leaders
WeBee is the solution partner of hoteliers in 26 countries.
From global hotel groups to independent boutiques, hoteliers everywhere trust WeBee.
Start where it matters
Choose the problem you want to solve
WeBee is modular — match the right tool to the problem in front of you, then grow from there.
Improve Hotel Operations
EaSee
Staff tasks, service requests, reminders, escalations and reporting — in one app every department actually uses.
Learn more →Drive Ancillary Revenue
WeBee Upsell
Personalized pre-arrival and in-stay upsell offers — F&B, spa, upgrades, transfers. No setup fee, revenue-share only.
Learn more →Elevate the Digital Guest Journey
WeBee App & QR
A branded guest app plus a 1-minute digital guest guide — requests, orders, digital key, messaging and real-time feedback.
Learn more →Automate Guest Messaging
WeBee Insta
An AI agent across Instagram, WhatsApp, Facebook and more — answers instantly and turns chats into direct bookings.
Learn more →Why WeBee is different
Results, not complexity
Many hotel platforms are built as large, complex suites. WeBee takes a different approach: focused tools that solve specific problems fast — start with the right one and grow from there.
- Simple to implement
- Easy for hotel teams to adopt
- More affordable than legacy enterprise suites
- Modular — start with one product, not a full suite
- Human-oriented, not technology for its own sake
- Practical outcomes: faster ops, better recovery, new revenue
Service Recovery
Fix problems before they become bad reviews
The damage from a bad stay lands after checkout — in a public one-star review you can't take back. WeBee catches guest frustration while the guest is still on property and still recoverable, and routes it to your team as an actionable alert. Turn would-be detractors into five-star reviews.
- Recover issues in-stay, not in the review section
- Protect your ADR-driving review scores
- Give staff a clear, on-time signal to act
Step 1
Detect
In-stay micro-surveys surface guest frustration in real time — while there's still time to fix it.
Step 2
Alert
A low score instantly becomes a staff task in EaSee, routed to the right team with accountability.
Step 3
Recover
Your team resolves it before checkout — the guest leaves happy, and your review score is protected.
Meet WeBee
Next-Gen Mobile Guest Experience
WeBee is a 360-degree guest-facing solution that lets hoteliers deliver outstanding guest experiences while increasing revenue. WeBee's hotel guest experience software delivers modern, faster, contact-free engagement between hotel guests and staff.
The Award-Winning Software Any Hotel Must Have
WeBee guest experience app is designed to simplify hoteliers' daily work by improving performance, increasing profitability, and enhancing their brand using a single platform. Drive service sales, digitize check-in, ease communication, enhance guest experiences, and streamline your workflow.
Why Clients Love WeBee
Miramar Al Aqah Beach Resort
We are really happy dealing with WeBee, the process of creating the app was really smooth and easy. We thought of having a new technology that makes the guest reach us easily, where they can make all the requests through their mobile phones, so they don't need to be next to the room land line in order to reach our operation staff, which makes it more convenient to the guest.
Swissotel The Bosphorus
Our first priority was to catch our dissatisfied guest before the check-out process. When we took a deep dive in the mobile application, we discovered many privileges.
San Clemente Palace Kempinski
Our hotel app is very user-friendly, guest oriented and especially with the impact of the COVID-19 period, digital menus and online reservation opportunities have been very beneficial for our hotel.
The Stay
We are very pleased to be able to offer a faster and solution-oriented service to our guests with the WeBee App. We maintain a very pleasant cooperation with their relevant and fast responses.
Ayada Maldives
Thanks to WeBee, we managed to get an amazing tailor-made mobile app for our resort. It surprised me how fast they built such a complex, customised mobile app for us. It's been very pleasant to work with the WeBee team, who understood our needs and guided us with their experience the whole way.
Your Digital Butler:A Touch-Free Guest Experience
WeBee provides high-touch, contactless hospitality through smart hotel technology solutions by enabling a convenient stay for your guests by featuring mobile check-in & check-out, in-room F&B orders, digital room key, mobile requests & orders of services, online messaging and mobile payment options.
Skip Housekeeping. Be More Sustainable.
With the "Go Green" feature, guests can easily skip their daily housekeeping requests via your hotel app. Go Green is designed to make a positive impact on the environment and offer guests a sustainable option during their stay.
By opting out of daily housekeeping, guests can contribute to water conservation efforts and reduce detergent usage. This not only benefits the environment but also helps to reduce operating costs, allowing us to invest in other sustainable initiatives.
Learn How
One Platform, Six Solutions
Six WeBee solutions built for hotels — proven across 220+ properties in 26 countries, with an average 30x–60x ROI and 4.8 Tripadvisor / 9.4 Booking.com guest ratings.
Hotel Operations Platform
EaSee
The modern HotSOS replacement. Unify front office, housekeeping, maintenance, F&B and concierge in one staff app — with real-time request routing, escalations, supervision and reporting.
Learn More →
Branded Guest Experience App
WeBee Suite
Your own guest app — mobile check-in, in-room orders, digital key, requests, messaging, surveys and a content management system. The guest-facing side of WeBee.
Learn More →
Digital Guest Guide · 30 Days Free
Hotel Builder
Build a branded, app-like digital guest guide in one minute — no development, no download. Guests reach every facility in seconds.
Learn More →
AI Social-to-Booking Agent
WeBee Insta
An AI agent across Instagram, WhatsApp, Facebook, Telegram and Apple Messages — trained on your hotel's facts, it answers instantly and converts social DMs into confirmed direct bookings.
Learn More →
Revenue-Share Ancillary Upsell
WeBee Upsell
Activate F&B, spa, room-upgrade, late-checkout and VIP-transfer upsell — no setup fee, no monthly cost. Pay only on the incremental revenue it generates for your hotel.
Learn More →
AI Guest Replies
Reply to any guest, in any language
Paste a review or message → a warm, on-brand reply in the guest's language in seconds. Try it in your browser, no install.
Try it freeQuick answers
- WeBee is a guest engagement platform for hotels. The brand is developed by Done (enterprise mobile software, since 1999) with global operations run by WeBee Ltd (London, 2021). 220+ hotels across 26 countries — including Beachcomber Resorts Mauritius, Ayada Maldives, Swissotel Bosphorus, Kempinski, Mövenpick, Radisson, Wyndham and Rixos — run on WeBee.
- Six: WeBee Suite (branded guest mobile app + messaging + CMS + surveys), EaSee (hotel operations platform with 249-language live translation), Hotel Builder (1-minute QR-based digital guest guide, 30-day free trial), WeBee Insta (AI agent for Instagram/WhatsApp/Facebook/Telegram/Apple Messages that converts social DMs to direct bookings), WeBee Upsell (revenue-share ancillary upsell — $0 setup, $0 monthly, paid only on incremental revenue), and WeBee Reply (AI that writes on-brand replies to guest reviews and messages in any language — free to try; contact us for more).
- WeBee Suite and EaSee are custom-quoted by property size and segment; customers typically see payback within 6–9 months. WeBee Upsell charges $0 upfront for existing customers — revenue-share only. Hotel Builder starts at $0. WeBee Insta is in early access; pricing is shared as a custom proposal after a short scoping call. WeBee Reply is free to try (no signup to start); for higher volume or the advanced version, just talk to our team or book a demo. Full breakdown at /en/pricing or run the ROI calculator at /en/roi-calculator.
- Yes — Oracle Opera, Mews, Cloudbeds, eZee, Elektra, Sedna Cloud, RMOS, ATOZ, Comsys, plus HubSpot, Salesforce, Microsoft Dynamics and any system with a documented REST API. Strategic partners: Heyhotel (exclusive AI engine), HotelRunner (channel manager + direct-booking), Assa Abloy (mobile keys). Custom integrations available via the Custom Solutions practice.
- WeBee Insta is AI-native (multilingual social-channel agent trained on each hotel's own facts and brand tone — not generic LLM hallucinations). EaSee uses AI translation across 249 languages for live guest-to-staff messaging. Through the AI Projects practice, the same team also delivers custom LLM agents, reputation/review analytics, and forecasting models for organizations across hospitality and adjacent industries.
AI in WeBee
Hotel-grade AI, where it actually moves the needle
WeBee invests in AI where it changes guest and operator outcomes — not as a marketing layer. Two concrete surfaces today, more shipping each quarter.
WeBee Insta
An AI agent that answers guests instantly across Instagram, WhatsApp, Facebook, Telegram and Apple Messages — trained on your hotel, it turns social DMs into confirmed direct bookings.
Explore InstaAI that answers in every languageReply to every guest in their language
WeBee translates inbound and outbound guest messages in real time across 249 languages — your front desk responds instantly without speaking a word of the guest's language.
Inside EaSeeWhy Winners Choose WeBee?
Increased
Revenues
Increase your revenues and reach your targets by direct bookings, up-sells, requests, and orders. WeBee increases your revenue efficiently and delivers a 30x to 60x ROI rate.
Improved
Guest Satisfaction
Your guests deserve the best. Create an attentive but touch-free environment and show them how much you value their happiness and wellbeing.
Boosted
Online Reputation
You can have better reviews and better results with WeBee. It has proven that the hotels that work with WeBee have average 4.8 Tripadvisor scores and 9.4 Booking.com guest rating scores.
The Journey of Success
Every step of your guests' journey is designed for success: From hotel search to post-stay interact with your guests for a first-class digital guest experience. You can manage a full cycle with WeBee.
Pre-Arrival
Give them the hotel experience before they arrive.
- Research
- Direct Booking
- Mobile & Contactless Check-in
- Transfer Services
- Room Requests
- Upsells
Arrival
Give your guests a warm welcome!
- All Kinds of Reservations
- All Kinds of Guest Orders
- Digital Concierge
- Room Service Requests
- Fast Check Out
- Mobile Payment
- Mobile Key
- Personalized Offers
- Real-Time Guest Feedback
Departure
They may leave, but they will stay connected.
- Post-Stay Review Collection
- Offer Campaigns
- Guest Messaging
Latest From WeBee
The latest trends and technology in the hospitality industry.
Trends and Insights for Hotel Industry
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Trends and Insights for Hotel Industry
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Latest News from WeBee and Hotel Industry
WeBee × Regulus Labs — Build-Oriented Partnership for the US Market
Why we're called WeBee
We Enable BEtter Engagement
"We" is our team. "Bee" is how we work for hotels and their guests — hardworking, together, and with a personal touch. We keep the technology simple enough for everyone to use — guests, staff and managers — because better engagement is what turns into real results. We're not just a software vendor; we're your hotel-tech partner, in it for the long term.
Ready to transform your guest experience?
Book a personalized demo and see how WeBee can drive revenue and loyalty for your property.
Book a Demo